Cancellation Policy

Free Cancellation within 24 hours, 10% Cancellation Fee applies thereafter
Please keep in mind that once your move is scheduled, space is reserved with a carrier, and truck routes are determined. As a result, carriers must be compensated for losses resulting from cancellations.

Once your reservation has been booked, we provide a complimentary window of 24 hours to cancel your reservation, free of charge. We kindly request that the cancellation be submitted by phone or in writing within this time frame. After this, a 10% cancellation fee applies for all customer-requested cancellations.

As a courtesy, a credit for your cancellation fee will remain on file and may be applied towards a future move, as long as the move is picked up within twelve (12) months of your initial booking date, and the move is still one that is arranged by Pricing Van Lines.

In the event that you require the cancellation of your move, please direct your cancellation request via one of the following methods:

1. By phone to: (786) 446-9520
2. By e-mail to: [email protected]
3. By fax to: (786) 733-3926